Privacy Policy
1. Introduction
At Aura Pave ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (aurapave.com) or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Personally identifiable information, such as your name, property address, email address, and telephone number, that you voluntarily give to us when requesting a quote or service.
- Communication Data: Information contained in any communications you send to us, including SMS opt-in records and text messaging history.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Provide estimates, process payments, and dispatch crews to your property.
- Send administrative information, such as scheduling updates, appointment reminders, and service notifications.
- Respond to customer service requests and support needs.
- Send automated SMS text messages related to your requested services (only if you have explicitly opted in).
4. Information Sharing and SMS Consent
We respect your privacy and fiercely protect your personal contact information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.
5. SMS Communications & Opt-Out
If you have opted in to receive SMS text messages from Aura Pave, you may receive scheduling updates, estimate links, and appointment reminders. Message frequency varies. Message and data rates may apply.
You can opt out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. For assistance, you can reply "HELP".
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Cookies and Tracking
We use cookies and similar tracking technologies to track the activity on our website and hold certain information to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Aura Pave
Phone: 343-353-1353
Email: [email protected]
Website: aurapave.com